We'll gladly accept for return or exchange within 30 days of purchase any merchandise purchased from T&R Jewelry and Pawn that is accompanied by its original price tag and receipt or packing slip. Valid photo ID required for all in-store cash refunds.
EASY MERCHANDISE RETURNS By Mail When making a return by mail, please be sure to send merchandise with the original price tag and receipt or packing slip to the following address:
T&R Jewelry and Pawn Attn: Web Customer Service PO Box 477 / 6 Miles North Hwy 491 Gallup, NM 87301
In store - Free Simply bring the packing slip and credit card used when you placed the order to any one of our stores.
RETURNS & EXCHANGES PROCESSING Credit Card If you ordered by credit card, we'll credit your account within 14 business days and it will show on your next statement depending on the issuing bank and/or billing cycle. If you have requested an exchange, your account will be credited for the return and charged for the new item.